Privacy Policy

    How we collect, use, and protect your information when you visit our site or use our services.

    Effective Date: April 20, 2026

    1. Introduction

    Caribe Spanish Restaurant & Sports Bar ("Caribe," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, place an online order, make a reservation, or contact us, and how we use and protect that information.

    2. Information We Collect

    Information you provide: When you fill out a reservation, catering inquiry, careers application, or contact form, we collect details such as your name, phone number, email address, party size, event details, or other information you choose to share.

    Order information: Online orders are processed by our third-party partner, Clover. Payment details (such as credit card numbers) are handled directly by Clover and are not stored on our servers.

    Automatic information: Like most websites, we automatically collect technical data such as your IP address, browser type, device type, referring page, and pages visited. This is collected through standard web server logs and cookies.

    3. Cookies & Similar Technologies

    We use cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use the site. Some cookies are essential for site functionality; others support analytics. You can control or disable cookies through your browser settings, though some features of the site may not work as expected without them.

    4. How We Use Your Information

    We use the information we collect to:

    • Process and fulfill online orders, reservations, and catering requests.
    • Respond to inquiries, applications, and customer service requests.
    • Improve our website, menu, and overall guest experience.
    • Send occasional updates or promotional messages (only if you opt in).
    • Comply with legal obligations and protect our rights.

    5. Third-Party Services

    We rely on a small number of third-party services to operate our website and business, including:

    • Clover — online ordering and payment processing
    • Google Maps — embedded map on our contact section
    • Social platforms — Facebook, Instagram, TikTok, and Yelp links
    • Email provider — used to receive and respond to form submissions

    Each of these services has its own privacy policy that governs how it handles your information. We encourage you to review their policies as well.

    6. Analytics

    We may use analytics tools (such as Google Analytics or a similar service) to understand how visitors use our website — for example, which pages are most popular and how people arrive at the site. This information is collected in aggregate and is not used to personally identify individual visitors.

    7. How We Share Information

    We do not sell your personal information. We share information only with service providers that help us operate the business (such as Clover for ordering and our email provider), or when required by law, subpoena, or to protect the safety and rights of Caribe, our guests, or the public.

    8. Data Retention

    We keep personal information only as long as needed to fulfill the purpose for which it was collected — for example, to complete an order, honor a reservation, respond to an inquiry, or as required by applicable law and recordkeeping obligations.

    9. Your Rights & Choices

    You may request access to, correction of, or deletion of personal information we hold about you by emailing us at the address below. You may also opt out of promotional communications at any time by following the unsubscribe instructions in any message you receive. Residents of California, the European Union, and certain other jurisdictions may have additional rights under local law; we will honor those rights to the extent they apply.

    10. Children's Privacy

    Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

    11. Security

    We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated effective date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

    13. Contact Us

    If you have questions about this Privacy Policy or your information, please contact us:

    2236 Broadway, Schenectady, NY 12306
    Disclaimer: This page is provided for general informational purposes and does not constitute legal advice. We recommend having this Privacy Policy reviewed by a licensed attorney before relying on it for any specific legal matter.
    Call (518) 280-6277